Privacy Policy

1. Introduction

This Privacy Policy applies to the Dewduck website and related digital services. It explains how we handle your personal data when you visit our site or engage our services.

2. Information We Collect

We collect information you provide directly to us and information collected automatically through your use of our website.

3. Information You Provide

This includes names, email addresses, phone numbers, and project details submitted through our contact forms or during client onboarding.

4. Automatically Collected Information

We may collect technical data such as IP addresses, browser types, device information, and usage patterns to ensure our website functions correctly and to analyze general traffic.

5. Cookies and Similar Technologies

Our website uses cookies to remember your preferences and understand how users interact with our content. You can disable cookies through your browser settings, though some features may not function properly.

6. How We Use Information

We use the collected data to communicate with you, process your project requests, deliver our services, and improve the performance and security of our digital products.

7. Legal Bases or Business Reasons for Processing

We process data based on your consent, the necessity to fulfill a contract (providing requested services), or our legitimate business interests in maintaining and improving our website.

8. How Information Is Shared

We do not sell your personal data. We only share information when necessary to deliver our services, comply with the law, or protect our rights.

9. Service Providers and Third Parties

We may share data with trusted third-party service providers (e.g., hosting providers, email platforms) strictly to operate our business. These providers are required to protect your information.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project files and account records are retained only as reasonably necessary for service delivery, legal, accounting, security, and dispute-resolution purposes, then securely deleted or anonymized when no longer required.

11. Data Security

We implement reasonable security measures to protect your data. However, no internet transmission is completely secure, and we cannot guarantee absolute security. Measures may include access controls, encryption in transit where supported, secure hosting, monitoring, and access limited according to business need.

12. User Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of your personal data. Contact us to exercise these rights.

13. Children’s Privacy

Our services are intended for businesses and individuals over 18. We do not knowingly collect personal data from children.

14. International Data Processing

Your information may be transferred and processed in locations outside of your home country. Where information is processed outside India, we take reasonable steps to require appropriate contractual and security safeguards from our service providers.

15. Changes to This Policy

We may update this policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated date.

16. Contact Information

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